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Auto Glass Manager

Manages the day to day operation of the auto glass department including quality, inventory control, employee time management, safety, customer satisfaction, and performance measures. Ensures excellent customer experience and achieves revenue and operating income targets and quality targets.

Analyzes and drives sales volume, measuring profitability and performance, and managing productivity standards. Conducts financial review, analyses, and long term planning and management of business and key drivers to impact sales, profit, and quality. Creates and implements competitive marketing and business strategies.

Develops a high performance team by hiring, coaching, developing, and mentoring subordinates. Determines responsibilities of assigned staff positions to accomplish business objectives. Ensures all team members have been provided adequate training.

Works with operations manager to identify and resolve all business problems and capitalize on all business opportunities.

May perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Auto Glass Sales & Service Representatives
Auto Glass Lead SalesRepresentative
Inventory Control Specialist
Auto Glass Technician

QUALIFICATIONS:

Bachelor s degree preferred or an equivalent combination of education and experience.

5-10 years related experience

Valid AZ driver's license
NGA Certification preferred

Previous management and supervisory experience in the auto glass industry
Organizational skills and ability to manage multiple priorities
Team member training & development
Materials and inventory management
Computer proficiency, MS Office, MS Outlook
Leadership, attention to detail, and problem solving skills
Excellent interpersonal and communication skills
Strong team player
Must be able to deal effectively with the public and maintain a professional image.

PHYSICAL DEMANDS:

Required by the Americans with Disabilities Act (ADA).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential fun ctions o this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. May be exposed to chemicals, lifting, tripping and/or falling, drives company vehicles.



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